Introduction

Zenturr ("Zenturr," "we," "our," or "us") provides a landscape business management platform with an integration to QuickBooks Online. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use Zenturr and our QuickBooks Online integration.

Zenturr is operated by Zenturr AI LLC, located at 971 US Highway 202N, Branchburg, NJ 08876, United States, which acts as the data controller for personal information described in this policy unless stated otherwise.

Information We Collect

Information You Provide

• Account Information: Name, email address, phone number, password, business name.
• Business Information: Company details, service areas, employee information.
• Customer Data: Client names, addresses, contact information, service history.
• Job Information: Scheduled jobs, completed work, service details, photos, notes.

Information from QuickBooks Online

When you connect your QuickBooks Online account to Zenturr, and grant us the "accounting" scope, we access and store:

• Customer Information: Customer names, email addresses, and contact details from your QuickBooks account.
• Invoice Data: Invoice IDs and sync status (for example, sent, paid, pending). We do not store invoice amounts, line items, or other detailed financial data.
• Company Information: Your QuickBooks company ID for authentication and mapping purposes.

We do not access QuickBooks Payments, Payroll, Time, or other Intuit services outside of the accounting scope.

Automatically Collected Information

• Usage Data: How you interact with our platform (features used, timestamps, basic interaction events).
• Device Information: Browser type, IP address, operating system, device identifiers.
• Cookies and Similar Technologies: Cookies and similar technologies to maintain your session, remember preferences, and improve user experience.

You can control cookies through your browser settings, but disabling them may affect core functionality.

How We Use Your Information

Legal Bases for Processing (GDPR/EU/UK users)

Where applicable law (such as GDPR or UK GDPR) requires a legal basis, we rely on:

• Performance of a Contract: To provide and operate Zenturr and the QuickBooks integration you request.
• Legitimate Interests: To secure, maintain, and improve our services, prevent fraud, and support our business operations in ways that do not override your rights and freedoms.
• Legal Obligations: To comply with accounting, tax, and other legal requirements.
• Consent: For optional features or marketing communications where consent is required. You can withdraw consent at any time through your settings or by contacting us.

Primary Uses

We use your information to:

• Service Delivery: Provide and manage your Zenturr account, landscape business operations, scheduling, and customer relationships.
• QuickBooks Integration:
  • Match Zenturr clients with QuickBooks customers.
  • Generate invoices from completed jobs.
  • Sync invoice status between platforms.
  • Prevent duplicate customer entries.
• Communication: Send service notifications, security alerts, product updates, and support messages.
• Improvement and Analytics: Analyze usage to improve performance, features, and user experience, including troubleshooting and protecting against misuse.

We do not use QuickBooks data for behavioral advertising or unrelated marketing.

QuickBooks‑Specific Data Usage

We use QuickBooks data exclusively to:

• Create and send invoices for completed landscape jobs.
• Synchronize customer information to prevent duplicates.
• Track invoice status (such as sent, paid, pending).
• Map Zenturr clients to existing QuickBooks customers.

We do not:

• Store your QuickBooks financial transaction details or accounting history.
• Access data beyond what is needed for invoicing and customer matching.
• Share QuickBooks data with unrelated third parties.
• Use QuickBooks data for marketing purposes.

Data Security

We implement technical and organizational measures designed to protect your information.

• Encryption in Transit: All data transmitted between Zenturr, your browser, and QuickBooks uses HTTPS/TLS.
• OAuth 2.0: We use industry‑standard OAuth 2.0 for QuickBooks authentication and never store your QuickBooks password.
• Token Management: QuickBooks access tokens are encrypted and stored securely in our database, with automatic token refresh where applicable.
• Database Security: Data is stored in secure, access‑controlled PostgreSQL databases (Supabase).
• Access Controls: Access to production systems is restricted to authorized personnel with a business need.

While no system is perfectly secure, these measures are designed to reduce the risk of unauthorized access, use, or disclosure.

Data Retention

We retain information only for as long as necessary for the purposes described in this policy or as required by law.

• Account and Business Data: Retained for the life of your account and for a reasonable period (for example, up to X years) after closure for backup, dispute, and legal compliance purposes, unless you request earlier deletion and we are not legally required to retain it.
• Customer and Job Data: Retained while your account is active so you can access history, reports, and job records, and then for the same post‑closure period described above.
• QuickBooks Tokens and Sync Metadata:
  • QuickBooks tokens and related sync metadata (such as QuickBooks Customer IDs and Invoice IDs) are stored for as long as your QuickBooks connection remains active.
  • When you disconnect QuickBooks, we permanently delete all QuickBooks‑related tokens and associated sync data within a reasonable period.
• Logs and Security Data: Retained for a limited time to ensure security, troubleshoot issues, and maintain service integrity.

Data Sharing and Disclosure

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information.

Limited Sharing

We may share your information only in these situations:

• Service Providers (Processors):
  • Supabase (database hosting, authentication, storage).
  • Email service providers (for transactional and support emails).
  • Infrastructure, analytics, and support providers that help us operate, secure, and improve Zenturr.

  These providers process data on our behalf under written data protection agreements and are not allowed to use your information for their own purposes.

• QuickBooks Online API: To perform the integration functions described in this policy (invoicing, customer sync, status updates).
• Legal Requirements: When we believe disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request, or to enforce our agreements and protect rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of the transaction. We will notify you where required by law.

QuickBooks data flows only between Zenturr and QuickBooks Online as part of the integration, and is not shared with other third parties for their own purposes.

Your Rights and Choices

Your rights depend on where you live but may include:

• Access: Request a copy of your personal information.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention obligations.
• Restriction and Objection: Request restriction of processing or object to certain processing activities (for example, based on legitimate interests).
• Portability: Request a copy of your data in a structured, commonly used, machine‑readable format where technically feasible.

You can exercise many of these rights through your Zenturr account settings, and you can also contact us using the details below.

QuickBooks‑Specific Rights

You can manage Zenturr's access to your QuickBooks data in several ways:

• Disconnect: Disconnect your QuickBooks account at any time from the Billing page in your Zenturr account.
• Revoke Access in QuickBooks: Revoke Zenturr's access directly from your QuickBooks Online account's app management/connected apps settings.
• Data Deletion: When QuickBooks is disconnected, we permanently delete QuickBooks tokens and sync metadata associated with your account within a reasonable period, as described in the "Data Retention" section.

Opt‑Out Options

• Marketing Emails: You can unsubscribe from marketing emails at any time using the unsubscribe link in the email or through your account settings. We may still send you non‑marketing service and security messages.
• Cookies: You can manage cookies through your browser settings; some cookies are necessary for core functionality such as authentication.

Third‑Party Services

QuickBooks Online

Our integration with QuickBooks Online is additionally subject to Intuit's own terms and privacy notices:

• Intuit Privacy Policy: https://www.intuit.com/privacy/
• Intuit / QuickBooks Legal Terms: https://www.intuit.com/legal/

We only request the minimum permissions necessary (accounting scope) to:

• Read customer information.
• Create and send invoices.
• Update invoice status.

Your use of QuickBooks Online is governed by Intuit's terms with you, and Intuit's handling of your information is described in Intuit's privacy notices.

Other Integrations and Providers

• Supabase: Database and authentication services (see https://supabase.com/privacy for their privacy practices).
• Additional Providers: From time to time, we may use other infrastructure, analytics, and support providers that process personal data on our behalf under data protection agreements and subject to security and confidentiality obligations.

Children's Privacy

Zenturr is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including countries that may have different data protection laws.

Where required, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms to protect personal data transferred from the EEA, UK, or Switzerland. You can contact us for more information about these safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will:

• Post the updated policy with a new "Last Updated" date.
• Provide notice within the application and/or via email where appropriate.

Your continued use of Zenturr after any changes become effective means you accept the updated policy.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the CCPA/CPRA, including:

• Right to know the categories and specific pieces of personal information collected, used, disclosed, or sold.
• Right to know the categories of sources and third parties with whom information is shared.
• Right to request deletion of personal information, subject to legal exceptions.
• Right to opt‑out of the sale or sharing of personal information (we do not sell personal information).
• Right to non-discrimination for exercising your privacy rights.

You can exercise these rights by contacting us using the details below.

Contact Us

If you have questions about this Privacy Policy or our data practices, or if you wish to exercise your rights:

Email: support@zenturrai.com

Website: https://zenturrai.com

For privacy‑specific inquiries, including GDPR/CCPA/CPRA requests:

Email: privacy@zenturrai.com

For QuickBooks integration questions:

Visit the Billing page in your Zenturr account to review connection status or disconnect QuickBooks at any time.

This End‑User License Agreement ("Agreement") is a legal agreement between you and Zenturr AI LLC ("Zenturr", "we", "us", or "our") governing your access to and use of the Zenturr web application and related services, including any integrations with QuickBooks Online (collectively, the "Service").

By accessing or using the Service, you agree to be bound by this Agreement. If you do not agree, do not use the Service.

1. License and access

Zenturr grants you a limited, non‑exclusive, non‑transferable, revocable right to access and use the Service for your internal business purposes, subject to this Agreement and any order or subscription you purchase.

You may authorize your employees and contractors to use the Service on your behalf, and you are responsible for their compliance with this Agreement.

2. Your account and responsibilities

You must provide accurate account information and keep your login credentials secure.

You are responsible for all activity that occurs under your account.

You agree not to:

• Reverse engineer, decompile, or attempt to derive the source code of the Service.
• Circumvent any security or access controls.
• Use the Service to violate any law or third‑party rights.

3. QuickBooks Online integration

If you choose to connect Zenturr with QuickBooks Online, you authorize Zenturr to access and process your QuickBooks data as described in our Privacy Policy and product documentation.

You remain responsible for your QuickBooks account, including any fees owed to Intuit and any configuration or accounting decisions you make.

4. Fees and subscription

Access to the Service may require payment of subscription fees as described on our website or in a separate order.

Unless otherwise stated, subscriptions renew automatically at the then‑current rates unless cancelled in accordance with our cancellation terms.

If you cancel before the end of your current subscription term, fees already paid are non‑refundable, except where required by law.

5. Ownership and intellectual property

Zenturr and its licensors own all rights, title, and interest in and to the Service, including all software, features, and associated intellectual property.

This Agreement does not transfer any ownership rights to you; it only grants the limited license described above.

6. Data and privacy

Our collection and use of personal data is described in our Privacy Policy, available at https://zenturrai.com/privacy.

By using the Service, you consent to our processing of data in accordance with the Privacy Policy.

7. Warranties and disclaimers

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Zenturr disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non‑infringement.

Zenturr does not warrant that the Service will be uninterrupted, error‑free, or that it will prevent all unauthorized access or loss of data.

8. Limitation of liability

To the maximum extent permitted by law, Zenturr's total liability arising out of or related to the Service or this Agreement will not exceed the amounts you paid to Zenturr for the Service during the twelve (12) months before the event giving rise to the claim.

Zenturr will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunities.

9. Term and termination

This Agreement remains in effect while you have an active account or continue to use the Service.

Zenturr may suspend or terminate your access to the Service if you violate this Agreement or if required by law or by a third‑party provider (such as Intuit).

Zenturr may also temporarily suspend or limit the Service in urgent situations to protect security, the platform, or other users.

Upon termination, your right to use the Service will stop immediately, but sections that by their nature should survive (such as limitations of liability) will continue to apply.

10. Third‑party services

The Service may depend on or integrate with third‑party services (including QuickBooks Online).

Zenturr is not responsible for third‑party services and does not control their terms, availability, or performance. You are responsible for complying with any third‑party terms that apply to you.

11. Changes to this Agreement

Zenturr may update this Agreement from time to time.

If we make material changes, we will provide notice by updating the "Last updated" date and, where appropriate, by additional notice in the Service. Your continued use of the Service after changes become effective constitutes acceptance of the updated Agreement.

12. Governing law and disputes

This Agreement is governed by the laws of the State of New Jersey, without regard to its conflict of laws rules.

Any disputes arising out of or relating to this Agreement or the Service will be resolved in the state or federal courts located in New Jersey, USA, and you consent to personal jurisdiction there.

13. Contact

If you have questions about this Agreement, contact:

Zenturr AI LLC

New Jersey, USA

Email: Zenturr.ai@gmail.com